NEED HELP?

General questions

  • What is 25h8 system?
  • How to register?
  • What are the benefits of being registered in the system?
  • What is the cost for registration in the system?
  • How to create a new profile?
  • What profiles can be created at 25h8?
  • Is it possible for several representatives of the same company to participate at 25h8 system?
  • Whom can I consult about the work in the system?
  • How to make suggestions on improving the service or make complaint about servicing?

What is 25h8 system?

25h8 is a social and business network for social, trading and economic activity. 25h8 system provides a wide range of tools for doing business.
There you can:
- create profiles of business entities: individual entrepreneur, company or community (association of individuals), also manage all their business affairs in the “Cabinet” service;
- conduct all types of trading activities (buy and sell, announce auctions and reverse auctions) in the “Business” service;
- communicate, set up a database of business contacts and search for business partners in the “Network” service;
- negotiate and keep documents in the “Documents” service;
- chat in “Thematic Chat” service;
- keep your own blog and get acquainted with blogs of other users in the “Blogs” service;
- find the latest news and everything related to 25h8 system, thanks to the “News feed”;
- get a separate site for your profile using the ability to create promo web-sites.

How to register?

To register in the system, you need to switch from any public website 25h8 service (25h8.com, 25h8.business, 25h8.blog, 25h8.chat, 25h8.deals) to the registration form.
On the sign-in page, you must fill in the required fields: enter your email address, name, last name and a password, and agree to the privacy policy. After signing up there will be sent a confirmation letter to the email given at registration. To complete the registration procedure, you need to follow the link provided in the letter. After that registration will be completed.
If you are already registered in one of the social networks, use the alternative registration method by clicking on the link to a social network you need. To log into the system, there will be used the data provided at registration in that social network which you are transitioning from.

What are the benefits of being registered in the system?

Registration in the system provides many opportunities; you can:
- sell and buy all necessary goods and services;
- create different types of bids, auctions and reverse auctions;
- conduct business activity from any of your profiles (individual user, individual entrepreneur or legal entity);
- create negotiations;
- add other users of the system;
- find new contacts and form contact groups.

What is the cost for registration in the system?

Registration is free. By registering, you get access to all services you need.

How to create a new profile?

When registering at 25h8 system, the profile of an individual user is automatically created.
You can create a business entity profile in the “Cabinet” service. After selecting the “Business Entities” menu item, click on the "Create" button and select one of the three possible options: individual entrepreneur, legal entity or community (association of individuals). Then fill in the fields by entering the required data, and create a business entity.

What profiles can be created at 25h8?

Individuals, private entrepreneurs, enterprises of different forms of ownership and even communities (associations of individuals) can sign up for the system and create corresponding profiles.

Is it possible for several representatives of the same company to participate at 25h8 system?

The number of people who can be registered from one company is unlimited.
You can add employees to your company or members to community by sending them an invitation email or by selecting them from the system users list, if they are already registered there.

Whom can I consult about the work in the system?

You can be consulted on all necessary settings, participation in biddings and any other questions, concerning work with 25h8 system. All this you can get if you call to our client support service at +38 (044) 580-02-58 or write to our email address: info@25h8.com.

How to make suggestions on improving the service or make complaint about servicing?

If you want to express your wishes or concerns about the service, you can:
- fill in a feedback form on the "Contacts" page;
- contact our support team and give your recommendations

Network

  • How to sort business entities by date?
  • How can I interact with other 25h8 users?
  • Who receives messages sent to a company or to community?
  • How to subscribe to a user?
  • Where can I view a friend list?

How to sort business entities by date?

The sorting of business entities by date can be done according to profile creation date (registration in the system). You can sort them from new to old ones and vice versa.

How can I interact with other 25h8 users?

You can add other users to contacts, send them personal messages or subscribe to them. It's worth noting that you can add to contacts only an individual user, but a company or community cannot be added to contacts.

Who receives messages sent to a company or to community?

The organizer of company or community receives messages.

How to subscribe to a user?

It is possible to subscribe to user in several different ways:
-      on the search page, select the user’s card and click the "heart" icon;
-      on the post page, click the "Join" button.

Where can I view a friend list?

You can view the list of your friends (means users) that you added to contacts in the service “Cabinet” in “Contacts” section. You may view all users separately, by groups whether to use context search on the page.

Cabinet

  • Can I create a fictitious (non-existent) company?
  • How many communities can I create?
  • If I delete an information block from my profile, is it possible to restore it?
  • I want to verify in the system and take part in a bidding, but I do not want other users to see my profile or my company profile. Is this possible?

Can I create a fictitious (non-existent) company?

At 25h8 system you can create a legal entity (an individual entrepreneur or a company), only registered in accordance with the legislation of Ukraine and entered into the EDRPOU. When registering a company, the system will ask for EDRPOU code and verify it. If the code is not found, you will not be able to register this company. However, you can organize any community and act in the system on its behalf.

How many communities can I create?

At 25h8 system you can create any number of communities. You can also join any active community and become its member.

If I delete an information block from my profile, is it possible to restore it?

If you delete an information block, that will not cause the data deletion. This information will be hidden from the author and other users of the system.
To restore a deleted block to profile, you need to click on the "three dots" icon located in the upper right corner of the cover, click the "Add block" point and select the block you need from a drop down list.

I want to verify in the system and take part in a bidding, but I do not want other users to see my profile or my company profile. Is this possible?

System settings provide the ability to hide your company profile or profile of your business entity to maintain anonymity when doing business. To do this, click on the "three dot" icon in the "Profile" section of the "Cabinet" service, select "Publicity management" and choose a profile private visibility mode.

Business

  • I want to trade at 25h8. What do I need to do for that?
  • How to pass a verification process in the system?
  • What product categories are there at 25h8 system?
  • How can I store an information about my products in the system?
  • How to create a bid for my product sale?
  • How to search for offers to purchase?
  • How to take part in a bidding?
  • How to create a bidding? How to arrange closed biddings and participate in them?
  • Where can I view the bidding participation rules?
  • Can I watch a bidding process if I'm not a participant?
  • Can a bidding be completed before the time specified in terms? What a special bid is?

I want to trade at 25h8. What do I need to do for that?

To sell and buy at 25h8 system, as well as to use all the related services, you need to register and pass a verification process in the system.
To confirm your identity and increase your loyalty rating, you can go through the verification process. The verification grants the right to participate in a bidding.

How to pass a verification process in the system?

To verify at 25h8 system you need to accept an agreement on joining the site. The system will offer you to pass the verification process by following its tips.
Choose the best way for you to be verified, as it can be done in three different ways: with a use of an Electronic Signature, through a bank payment or by submitting documents in person.

What product categories are there at 25h8 system?

25h8 system combines individuals, entrepreneurs, small, medium and large businesses. Participants of 25h8 system offer their goods and services. So, any categories of goods and services that are not prohibited by law are presented on the platform.

How can I store an information about my products in the system?

The system provides creation of catalog of commodity cards and their use for the fast creation of bids and biddings. To create and manage your own commodity cards, you need to go to the “Business” service and select the section "My products".
In the commodity card, you can store the following information about product: a name, description of goods, sections of classifiers, which include the goods, an article of goods, a VAT rate to be applied to a product, an information whether the goods are excise duty, and units of measurement, which may account for this item.

How to create a bid for my product sale?

To sell a product or a service you need to submit a bid. To do that you should click a “Create” button in a “Business” service, select a type of business activity (sale) and select a business entity on behalf of which you want to trade. Then fill in a profile of a bid.

How to search for offers to purchase?

Available offers can be found in a “Business” service. Click “Find Offers” in menu and choose "Purchase". You can customize search options by using filters (for example, by setting a price).
To view the information about selected bidding or bid, click "Details".

How to take part in a bidding?

To participate in a bidding, you need to go to profile of selected bidding and click “Participate”. Along with your request you can download all documents required to become a participant of a bidding. Your request will be considered by an organizer within a specified period. During this period you will receive a notification whether you have been accepted for a bidding or not.

How to create a bidding? How to arrange closed biddings and participate in them?

There can be created both open and closed biddings in 25h8 system.
To create a bidding, in a “Business” service click the “Create” button, select a type of activity and select a business entity on behalf of which you are going to trade. Then go to the bidding.
To create a close bidding (means bidding you can take part in only being invited by an organizer) you need to select relevant points in bidding settings.

Where can I view the bidding participation rules?

The rules for participation are provided by an bidding organizer. In order to read them, you need to click "Details" on a card of selected bidding and go to the section "Conditions".

Can I watch a bidding process if I'm not a participant?

It is possible to watch a bidding process in all public biddings, which are available for all registered participants at 25h8.com. Those who are not registered can watch only profile of a bidding.

Can a bidding be completed before the time specified in terms? What a special bid is?

In the terms of bidding, besides the final completion date, it should also be indicated whether the organizer allows his pre-termination. There may be two reasons for that:
- the organizer decides to finish a bidding ahead of time if he is satisfied with the latest price offer;
- there is a special bet (means a special price offer of a participant) specified in the terms, which immediately completes the bidding.

Thematic chats

  • Where can I view consolidated chat messages?
  • Why can I see a public chat, but cannot join it?
  • If I want to discuss the company and make a chat room with attached subject of the discussion (this company), can the participants of that company see it?
  • How many discussion topics can be added to one chat?
  • Where can I view all chats, created with the same discussion topic?

Where can I view consolidated chat messages?

Each participant of a chat can consolidate any message from this chat. To view all fixed messages, you should go to the chat page, click on the “buttons” icon of main menu (the counter of attached messages will be displayed next to it). Underneath, there will be displayed a list of fixed messages indicating the author and the time of writing.

Why can I see a public chat, but cannot join it?

There are flexible chat settings provided in 25h8 service. Thus, the chat can be public, means being available for viewing by other users, or not public – can be viewed only by participants.
Besides, the chat can be closed. You can join it only by its organizer’s invitation.
So, if you wish to join a closed public chat, you can send a personal message to an organizer of this chat with request to invite you to it.

If I want to discuss the company and make a chat room with attached subject of the discussion (this company), can the participants of that company see it?

A notification that a chat for discussion a company there has been created receives only the company's organizer, and only if the created chat is public. Otherwise, the chat will be hidden from everyone except the chat organizer and its members.

How many discussion topics can be added to one chat?

Only one discussion topic can be attached to one chat. On the other hand, one discussion topic can be attached to any number of chats.

Where can I view all chats, created with the same discussion topic?

You should go to profile of selected discussion topic (a business entity’s profile, a bidding page, a blog post etc.), click on the chat icon and select "In a context" section. There you will see a list of chats with the attached discussion topic you need. If there is not the discussion topic in any chat, there won’t be such section as "In a context".

Blogs

  • How to create my own blog?
  • What should I do to make my post popular?
  • How to get on the list of popular authors?
  • Are my blog posts seen in Google search results?
  • I accidentally archived my post. Can I restore it? Will comments from other users be saved?
  • Can I edit and delete my comments?

How to create my own blog?

After registration in the system a user gets an automatically created his own blog.
To add a new entry, go to the “Network” service, select the "Blogs" section, click the round red button with the pencil image, fill in the proposed fields and publish the post. Your post will become available for other users of the system as well as on the public site blog.25h8.business – for all users of the Internet.
To blog on behalf of another person (company or community), you should first register this person in the system (the blog will be also created automatically), and then, when you create a post, select this company or community from the list.

What should I do to make my post popular?

To make the post more popular at 25h8 system, you need as many users as possible give likes for this post, added it to their favorites and/or shared it at social networks.

How to get on the list of popular authors?

To become a popular blogger (author) start writing interesting posts. The more popular posts you have, the higher your chance to to get to the  list of popular authors.

Are my blog posts seen in Google search results?

All posts published in 25h8 are available on the public part of the system (blog.25h8.business) for unregistered users as well as for search engines.

I accidentally archived my post. Can I restore it? Will comments from other users be saved?

The archived post cannot be restored and resubmitted. All comments to the post will also remain archived.
However, you can create a new article by copying information from the archived post.

Can I edit and delete my comments?

You can edit your comments to posts any time you wish. You can delete your comment only if it has no replies.

Deals

  • Can I take part in public negotiations?
  • Can I become a participant of negotiations if I have no DS?
  • If I create a chat based on negotiation, will the negotiators see this chat?

Can I take part in public negotiations?

Public negotiations are intended to allow other users of the system to observe the discussion on negotiations subject between participants. If you want to join the negotiations, you can send a personal message to the organizer and he can invite you by sending an invitation to your personal office or by providing a direct link to join the negotiations.

Can I become a participant of negotiations if I have no DS?

25h8 system provides flexible settings for efficient negotiation. Thus, the organizer of negotiations at his own discretion decides whether it is necessary to agree on the protocol (it is possible to complete the negotiations without this document) and whether there is a necessity to have a DS for bonding of agreements.
You can also participate in discussion of negotiation topic, but not sign a protocol – for this purpose, the system provides two roles for negotiators: with the right and without the right to sign.
(You can see all the configuration settings in the entity profile.)

If I create a chat based on negotiation, will the negotiators see this chat?

A notification that a chat has been created on the basis of a negotiation will be sent to the organizer of these negotiations only, and only if created chat is public. Otherwise, the chat will be available only to the organizer and invited participants.

Technical questions

  • How is the social network account linked to the 25h8 system?
  • How to change the email entered when signing up?
  • What should I do if my password is lost?

How is the social network account linked to the 25h8 system?

When registering in 25h8 through a social network, we take the data that social networks provide most often.
When you login the system again, you must log in through the same account that you registered with.

How to change the email entered when signing up?

When registering at 25h8 system, you must enter your email. In the future it can not be changed.

What should I do if my password is lost?

If you have lost your password, click on "Lost Password" in the registration window to update it and enter the new one.
To change an existing password, you need to do the same.

Services of the 25h8 system

One registration - a lot of possibilities!

Site sections

Contacts

  • 04071, Kyiv, Vozdvyzhenska 56, office 604
  • +38 (044) 580-02-58
  • Info@25h8.com
Services for your business
25h8 services Search results